Google NewsAmazon axes more than 100 customer service managers  FortuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceFrontier Airlines updates fares, brings back phone customer service  USA TODAYHow to complain effectively over consumer concerns  NBC DFWHow did customer service get so bad?  Financial TimesSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated PressParloa, a conversational AI platform for customer service, raises $66M  TechCrunchAmazon layoffs hit customer service representatives  QuartzAmazon Layoffs 2024: What to Know About the Latest Customer Service Job Cuts  InvestorPlace


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